Make sure you have enough room to comfortably do movements like squats and lunges. We recommend clearing a space about 10’ x 5’.

There is a potential that a mirror can disrupt a screening. Please avoid placing the camera in front of large mirrors.

Sometimes, bright light from windows can affect a screening. Please avoid placing the camera in front of large windows.

Please avoid dark and baggy clothing. Light colors and tight clothes lend to the best screens.

Make sure you have enough room between the cameras so they don’t interfere with eachother. We recommend testing your set-up prior to the screening.

Yes, please have your client wear shoes. Tennis shoes are recommended.

Sometimes hats and facial hair can affect the camera. If you notice an issue, please remove the hat or put a blue medical mask over the beard.

Yes! The camera only tracks the person closest to it, so people in the background shouldn’t cause an issue.

As long as you have wifi and a charged laptop, cameras outside are fine. Sometimes natural light can cause an issue, if you encounter this please reach out.

Yes, please follow the instructions for each movement. Some movements (like cervical rotation), we recommend your client sits in a chair.

Yes, the camera is portable. As long as you have wifi you can take it wherever you’d like.

This means your camera isn’t fully connected. Try unplugging all of the cords and trying a different USB port on your computer. The goal is to get a solid white light.

This means you are good to go! Your camera is working properly and you should be ready to continue setting the system up.